1 00:00:01,160 --> 00:00:06,800 Loan underwriting is the process the lender goes through to decide whether to approve a loan lenders 2 00:00:06,800 --> 00:00:10,260 use the five C's of credit when deciding whether to make a loan. 3 00:00:10,400 --> 00:00:12,860 The first and most important is character. 4 00:00:12,860 --> 00:00:15,290 I like to use the word credibility for this. 5 00:00:15,350 --> 00:00:20,770 It includes your business reputation education professional credentials and personal integrity. 6 00:00:20,780 --> 00:00:26,630 You may need to provide references for the lender to check all financial transactions are built on trust. 7 00:00:26,630 --> 00:00:31,190 Find ways in the application materials to prove why the lender can trust you to be a good business partner 8 00:00:31,190 --> 00:00:32,750 and pay back the funds. 9 00:00:32,750 --> 00:00:38,690 How you treat the bank staff and I mean all the bank staff not just the business officer matters. 10 00:00:38,720 --> 00:00:44,300 When I worked at community banks we were willing to fire customers that disrespected tellers both borrower 11 00:00:44,360 --> 00:00:50,160 and lender when with a good relationship here's a link to a good article in U.S. News and World Report 12 00:00:50,190 --> 00:00:51,560 on the five C's of credit. 13 00:00:51,930 --> 00:00:58,650 I was a source for the article and talking about the importance of character and credibility capacity 14 00:00:58,650 --> 00:01:00,820 is your ability to pay back the loan. 15 00:01:00,840 --> 00:01:04,050 Profits are nice but lenders underwrite on cashflow. 16 00:01:04,080 --> 00:01:06,990 I'll show you their main metric for this on the next slide. 17 00:01:07,050 --> 00:01:11,730 A credit analyst will take your tax returns or financial statements and do what's called a financial 18 00:01:11,730 --> 00:01:12,940 statement spread. 19 00:01:12,960 --> 00:01:20,440 It's basically putting your financials or tax forms in Excel to do financial analysis capital analysis 20 00:01:20,500 --> 00:01:25,750 make sure you are invested in the business or its assets enough to protect the bank a very important 21 00:01:25,750 --> 00:01:30,880 ratio for measuring this is the loan to value ratio which I'll discuss in a later slide. 22 00:01:30,880 --> 00:01:35,950 Debt to equity ratios determine whether you've over leveraged meaning you have too much debt. 23 00:01:35,950 --> 00:01:42,760 Expect to be required to make a down payment of 20 to 25 percent for commercial real estate loans conditions 24 00:01:42,760 --> 00:01:48,520 referred to the financial health of you your company your industry and the economy and owner's personal 25 00:01:48,520 --> 00:01:51,450 financial woes suck the health out of their company. 26 00:01:51,460 --> 00:01:55,840 Conversely a financially strong owner is a source of strength for the company. 27 00:01:55,840 --> 00:02:01,850 Lenders are more willing to lend when an industry or economy is financially strong finally. 28 00:02:01,880 --> 00:02:05,420 Collateral is the quality of the assets you pledge for repayment. 29 00:02:05,420 --> 00:02:08,410 This may be less important than you may think for bank loans. 30 00:02:08,420 --> 00:02:13,010 I talked earlier about how hard money lenders underwrite their loans based on the collateral and less 31 00:02:13,010 --> 00:02:14,350 on repayment ability. 32 00:02:14,420 --> 00:02:19,520 Banks lend tight spreads to their cost of funds and high loan to values on assets. 33 00:02:19,520 --> 00:02:23,920 Any hiccup in loan repayment can cause a profitable loan to become unprofitable. 34 00:02:23,930 --> 00:02:28,850 That's why I listed the other sees with credit higher than collateral your collateral is only important 35 00:02:28,850 --> 00:02:32,030 to a lender when you can't pay them back from cashflow. 36 00:02:32,040 --> 00:02:36,850 There is a sixth see that I didn't put on the slide that has more to do with your lender than you. 37 00:02:36,920 --> 00:02:39,490 It's the lenders loan concentrations. 38 00:02:39,620 --> 00:02:44,930 Diversification in a bank's loan portfolio reduces risk just like a diverse set of investments reduces 39 00:02:44,930 --> 00:02:47,680 the risk of a personal investment portfolio. 40 00:02:47,690 --> 00:02:50,630 Banks have concentration limits in their credit policies. 41 00:02:50,720 --> 00:02:56,630 These limits promote geographic industry or collateral diversification when lenders are nearing a limit 42 00:02:56,690 --> 00:03:00,560 they will allocate their scarce capacity only to the strongest borrowers. 43 00:03:00,560 --> 00:03:05,840 For example if a bank has already made a lot of loans on storage units they may be more picky on storage 44 00:03:05,840 --> 00:03:10,100 unit loans going forward since they already have a lot of capital at risk to that industry. 45 00:03:10,160 --> 00:03:15,410 In that case the lender should give decent borrowers the it's not you it's me speech when declining 46 00:03:15,410 --> 00:03:16,000 alone. 47 00:03:16,190 --> 00:03:21,040 Those borrowers have a good chance of being funded by another lender. 48 00:03:21,050 --> 00:03:26,020 The big question a loan officer has to answer is how will the borrower pay back the loan. 49 00:03:26,180 --> 00:03:30,770 The Better Business can show this to the lender the better the odds the business will get the loan. 50 00:03:30,770 --> 00:03:33,920 The answer is providing multiple sources of repayment. 51 00:03:33,920 --> 00:03:37,550 The number and strength of sources of repayment reduces risk. 52 00:03:37,550 --> 00:03:39,900 Bankers are by nature cautious lenders. 53 00:03:40,070 --> 00:03:45,320 If they aren't that way naturally the banks credit committee and regulators will pounded into them loan 54 00:03:45,320 --> 00:03:51,230 proposals and analysis that loan officers prepare literally list the primary secondary and tertiary 55 00:03:51,230 --> 00:03:53,410 or third source of repayment. 56 00:03:53,510 --> 00:03:59,030 For example the primary source of repayment for commercial real estate loan is the business's operations. 57 00:03:59,030 --> 00:04:03,940 The secondary sources the sale of the building and the tertiary sources the guarantor other assets the 58 00:04:03,940 --> 00:04:10,730 cross collateralized loan the debt service coverage ratio is a type of debt to income ratio that's used 59 00:04:10,730 --> 00:04:12,020 for business loans. 60 00:04:12,080 --> 00:04:15,280 It's calculated as income divided by debt payments. 61 00:04:15,380 --> 00:04:21,680 The income number used is EBITDA which is earnings before interest tax depreciation and amortization. 62 00:04:22,250 --> 00:04:25,250 Another way to think about it is net operational cash flow. 63 00:04:25,290 --> 00:04:26,080 Less debt. 64 00:04:26,090 --> 00:04:27,410 Cash outflows. 65 00:04:27,620 --> 00:04:32,630 Lenders will calculate it based on the business's financials but will also compute the global debt service 66 00:04:32,630 --> 00:04:38,810 coverage ratio who combines the business financials with the owners financials the global DSR gets back 67 00:04:38,810 --> 00:04:43,910 to the concept of the last slide that the owners financial health can be a strength or a liability to 68 00:04:43,910 --> 00:04:44,910 the company. 69 00:04:45,290 --> 00:04:46,480 At the banks I worked at. 70 00:04:46,520 --> 00:04:51,620 Lenders were looking for a ratio of one point to five or higher which is consistent with industry norms 71 00:04:52,130 --> 00:04:58,280 a ratio of 1 means Ebola equals debt service the minimum ratio of one point to five adds a point to 72 00:04:58,280 --> 00:05:00,650 five or 25 percent cushion. 73 00:05:00,650 --> 00:05:04,850 Remember what I explained why Amr ization terms are longer than balloon terms. 74 00:05:05,090 --> 00:05:10,790 Long amortization terms reduce periodic debt service payments which improves this ratio a borrower might 75 00:05:10,790 --> 00:05:16,950 be well below a one point two five DSR with a 10 year Amitai ization term but well above it with a 25 76 00:05:17,060 --> 00:05:18,560 year amortization terms. 77 00:05:18,560 --> 00:05:25,710 In other words longer amortization allow more borrowers to qualify for larger business loans the debt 78 00:05:25,710 --> 00:05:30,840 service coverage ratio measures your cash flow and ability to pay when lenders assess the risk of their 79 00:05:30,840 --> 00:05:31,700 loan portfolio. 80 00:05:31,710 --> 00:05:36,920 They break losses into two components the probability of default and the severity of default. 81 00:05:36,930 --> 00:05:41,940 This ratio measures the probability of default which is how likely the borrow will be to not be able 82 00:05:41,940 --> 00:05:50,080 to meet the contractual debt service obligations a second import ratio is the loan to value it's calculated 83 00:05:50,080 --> 00:05:53,680 as the loan principal divided by the value of the collateral. 84 00:05:53,830 --> 00:05:55,470 It's mostly used for real estate. 85 00:05:55,490 --> 00:05:57,520 It may also be used for equipment. 86 00:05:57,520 --> 00:06:02,010 Earlier I talked about how lenders may require an appraisal as part of the loan underwriting process. 87 00:06:02,080 --> 00:06:07,030 The appraisal provides solid data for the denominator of this underwriting ratio. 88 00:06:07,030 --> 00:06:11,950 Banks require owners to have equity in their business and assets partly to reduce the loss on liquidation 89 00:06:11,950 --> 00:06:16,380 of the asset but also because owners take huge risks when they have nothing to lose. 90 00:06:16,480 --> 00:06:22,540 For real estate lenders will limit the LTV of a loan to 75 to 80 percent which means the borrower will 91 00:06:22,540 --> 00:06:25,270 make a 20 to 25 percent downpayment. 92 00:06:25,330 --> 00:06:27,350 I talked about hard money lenders earlier. 93 00:06:27,460 --> 00:06:34,080 They may limit LTV to 50 to 75 percent to reduce the high risk of their loans this ratio measures the 94 00:06:34,080 --> 00:06:37,620 severity of loss which is also called the loss given default. 95 00:06:37,620 --> 00:06:43,080 The previous ratio measured the probability of loss in this ratio measures how big the loss may be if 96 00:06:43,080 --> 00:06:44,220 the borrower does default. 97 00:06:46,560 --> 00:06:50,430 Loan covenants are ongoing requirements of the borrower during the life of the loan. 98 00:06:50,560 --> 00:06:52,830 They are listed in the loan agreement. 99 00:06:52,830 --> 00:06:57,600 They may include maintaining certain levels of debt ratios and other financial ratios like your current 100 00:06:57,600 --> 00:07:02,890 ratio the available balance on a line of credit is determined by the borrowing base. 101 00:07:03,060 --> 00:07:07,860 The borrowing base as a percentage of receivables or inventory whichever is collateralized in the line 102 00:07:08,190 --> 00:07:10,770 that determines the available credit on the line. 103 00:07:10,830 --> 00:07:16,830 This is measured and reported on a borrowing base certificate so both draws on lines and large decreases 104 00:07:16,830 --> 00:07:22,120 in the borrowing base reduce the available credit on a line the loan agreement may require you to get 105 00:07:22,120 --> 00:07:25,470 approval from the lender before you take on more debt. 106 00:07:25,570 --> 00:07:32,950 The loan agreement or security agreement may require you to keep the collateral insured the lender may 107 00:07:32,950 --> 00:07:38,910 require personal guarantees on business loans a guarantor is a person who pledges to pay back the loan. 108 00:07:38,920 --> 00:07:44,170 If the borrower can't or won't pay it back the lender often has the right to require payment from a 109 00:07:44,170 --> 00:07:47,100 guarantor even if the borrower hasn't defaulted. 110 00:07:47,110 --> 00:07:52,390 For example the lender may be concerned about the future repayment ability and ability of the borrower. 111 00:07:52,390 --> 00:07:55,780 So they approached the guarantor for payment sooner rather than later. 112 00:07:55,780 --> 00:07:57,670 This is rare but they do have that right. 113 00:07:59,690 --> 00:08:05,570 Lenders require personal guarantees from newer weaker companies personal guarantees are a big deal for 114 00:08:05,570 --> 00:08:06,540 business owners. 115 00:08:06,650 --> 00:08:11,660 If given the choice borrowers often choose lenders don't require personal guarantees. 116 00:08:11,660 --> 00:08:16,190 Many owners set up their companies with business entity selections that limit personal liability like 117 00:08:16,250 --> 00:08:18,330 LLC use or corporations. 118 00:08:18,410 --> 00:08:22,100 They then try to get debt for the company and have to put their personal assets at risk to get that 119 00:08:22,100 --> 00:08:22,910 debt. 120 00:08:22,940 --> 00:08:28,460 It's a risk that's too much for some owners the bank will measure the financial strength of the guarantor 121 00:08:28,490 --> 00:08:32,130 via financial ratios and the guarantors credit score. 122 00:08:32,150 --> 00:08:37,910 I talked earlier about how using credit cards can burn owners later owners who trash their credit score 123 00:08:37,910 --> 00:08:42,890 and personal credit cards won't be a strong enough guarantor for their company's business debt. 124 00:08:42,890 --> 00:08:46,690 Another caution is that guarantors have joint and several liability. 125 00:08:46,880 --> 00:08:50,560 Any guarantor can be required to repay the full amount of the loan. 126 00:08:50,570 --> 00:08:55,190 Some collectors will collect on all guarantors and some will just pick the most likely guarantor to 127 00:08:55,190 --> 00:08:58,290 pay and focus their collection efforts on that guarantor. 128 00:08:58,310 --> 00:09:03,080 If you guarantee a loan and are much stronger financially than the other guarantors you may receive 129 00:09:03,080 --> 00:09:07,580 more attention from the lenders collector who will let you work out a deal with the other guarantors 130 00:09:07,580 --> 00:09:13,220 rather than the collector trying to broker a deal with everyone how common are personal guarantees. 131 00:09:13,220 --> 00:09:18,680 Almost 60 percent of small businesses are required to provide a personal guarantee for their loans. 132 00:09:18,680 --> 00:09:23,510 It's also interesting to note that half of small businesses use business assets for collateral while 133 00:09:23,540 --> 00:09:25,850 almost a third pledge personal assets.